Shipping Shipping
how we handle


How much does it cost to ship a package?

Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you to compare delivery times and published rates for sending UPS shipments to destinations around the world.

How do I track using a UPS Tracking number?

Using the tracking number automatically assigned to your shipment, visit your country’s UPS homepage and enter the number in the track window. You can enter multiple tracking numbers if needed.

You'll be able to see the shipping date, the current location of the package and the estimated arrival date, as well as verify the arrival of your shipment. If you're using Quantum View Manage, WorldShip, CampusShip or My Choice, you can set preferences to receive e-mail or text notifications.

I've been tracking my package, but it doesn't seem to be moving. Why?

Your package is still within the UPS network and, unless otherwise
noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries.

My tracking information shows that a package was left at my address, but I can't find it. What should I do?

To help ensure the safety of your package, the driver will try to
leave your package out of plain sight. We recommend that you check all exterior doors and any locations where the package could be placed, including the porch, back patio, garage, and any area out of potential weather hazards. You should also check with anyone who might have retrieved the package. If you’re still unable to locate the package, contact the sender to start a claim.

Note: UPS urges package senders (rather than receivers) to
initiate claims because package senders are in receipt of the most essential claim documents (invoices, receipts, detailed merchandise descriptions, tracking numbers, etc.).

What should I do if my package is delayed or late?

If ups.com Tracking shows that you have an "exception", it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement
information is captured each time we scan your tracking label in the UPS delivery system. There may be several days between scans if the package is going cross-country or moving between countries.

How do you ship meats?

We utilize modern shipping strategies to keep the product frozen in transit so that when it arrives at your door it’s as good as when it was prepared back at the shop.

it's good to know


What is the status of my order?

Once you have placed your order, we will send you a confirmation email with your order details.

Additionally, you can track the status of your order simply by giving us a call at +1 (833) 465-6747 or chat with us at orders@rubashkinsmeatstore.

Can I change my order?

Due to the perishable nature of our products We can't change or return items.

To ask for a return, please reach out to our support through our Support center.

Our support team is always happy to guide you at any step!

Where do you deliver?

USA - Nationwide!!

How long does it take to deliver my order?

Once you've placed your order, it usually take a few hours to process it for shipping.

Standard delivery times can be found on our Shipping Info page.

Do you accept returns?

Due to the perishable nature of our products we'll accept returns in respect to the following conditions:

  • The Item Smells or Damaged.
  • The item must have been sold on our online store.
  • The item shouldn't have been used in any way.
  • The return claim is made within 24 hours of delivery.